Cart is empty Your privacy is important. This Privacy Notice outlines how personal information is collected, used, disclosed, and managed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
Personal information may be collected directly from individuals when they interact with the website, make purchases, create an account, subscribe to newsletters, or contact support. This information may include names, email addresses, postal addresses, phone numbers, payment details, and other data relevant to the services provided.
2. Use of Personal Information
Collected personal information is used for the purpose for which it was provided, including but not limited to processing transactions, delivering services, improving user experience, sending relevant updates or marketing communications (if consented), and fulfilling legal or regulatory obligations.
3. Disclosure of Personal Information
Personal information may be disclosed to trusted third-party service providers (such as payment processors, IT support, or delivery services) who assist in delivering services. Where required, disclosure may also be made to comply with legal requirements or to protect the rights, property, or safety of individuals or others.
4. Data Security
Reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes the use of secure servers, encryption, access controls, and regular review of security practices.
5. Access and Correction
Individuals have the right to request access to the personal information held about them and to request corrections if the information is inaccurate, out-of-date, or incomplete.
6. Overseas Disclosure
In some instances, personal information may be disclosed to entities outside Australia. Any such disclosures will be conducted in compliance with the Privacy Act to ensure appropriate levels of protection are maintained.
7. Cookies and Tracking Technologies
The website may use cookies and similar tracking technologies to enhance user experience, analyse site traffic, and personalize content. Users can manage cookie preferences through their browser settings.
8. Complaints and Contact
If there are concerns about the handling of personal information, a complaint can be submitted. Reasonable efforts will be made to investigate and respond promptly. Individuals also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).